Your prescription, only better
As part of Eakin Ostomy, we bring you over 50 years of independent specialist ostomy care, so you know you’re in good hands.
Our exceptional home delivery and support services put you at the heart of everything we do. Whether it’s getting you the stoma supplies you want, when you want them, arranging a quick, discreet delivery that works around you, or giving you the extra support, advice, and tips you need to master your stoma care routine.
Extra care, at your place
Making the move from hospital to home? Respond Healthcare’s local community nurse teams are on hand to support the care you’ll get from your hospital stoma nurses and healthcare professionals. They’ll visit you at home to make sure you get all the help, tips, and TLC you need as you adapt to, and master, your new stoma care routine.
We promise, and we deliver
At Respond Healthcare, we take promises, and your well-being, seriously – so you can expect more zen and less hassle when you order your prescription with us.
Discreet

We send personalised, discreet, and unbranded deliveries direct to your door
98% of Respond Healthcare customers rated our quality of packaging as excellent or very good
Reliable

Kick back and relax – we get you products you want, when you need them
99% of customers felt they received excellent or very good service from us
Connected

We’ll keep you in the loop at every stage of your order. We’re here also here to chat, too
99% of Respond Healthcare customers said they found it easy to contact us
Flexible

Forget waiting around for your prescription to show up. Set or reschedule your delivery to suit your schedule
94% of our customers rate the service from our delivery partners, DPD, as excellent or very good
Choice

Got a favourite stoma care product? We’ve got them all, so you never have to make do
98% of our customers said we were excellent or very good at keeping stock levels of the products they need
Expertise

One size doesn’t fit all, and our ongoing training means we can bring you stoma care advice, tailored to you
96% of our customers would recommend Respond Healthcare
Give Respond a go today
Respond customers think we’re the best prescription dispensing service they’ve used.